Welcome to CMS IT

Quick Reference

Problem	Action	Contact
Classroom Phone	Create MHIS Ticket	Email Helpdesk or call 860-757-9411
Student Needs a Loaner Device	We currently do not have any daily loaners, if a student needs a replacement device submit a ticket.	Dobbs
Other Chromebook Issues	Submit a Ticket	Dobbs
Phishing Email	Report Email	Forward email to suspiciousemails@hartfordschools.org
EHP Kiosk Problems	Submit a Ticket Here	Dobbs
New Technology Install	Send a detaied email	Dobbs
Request New Staff Device	Submit Form	Fill out this Form
Website Update Request	Request changes be made to the school website	Dobbs

Resource	Description	Link
Connect Student WiFi	Connect to hps_student	Change security to PEAP; Credentials are same as device log in
GoGuardian	Basic Filtering Guide	PDF
Newline Display- Admin PW	Reset Newline Owner PW	On start screen hit shield in top right; Default Admin PW- 2364606633
SecurlyPass	Quick Start Guide	Internal Guide
Chromebooks	How to Find a Serial	Picture Guide
Inventory	26-27 Master Inventory	Master Inventory
Parent Square	External Training	Parent Square Training
School Logos	Repository of School Art/Designs	Drive Folder

Service	Description	How to Request
Poster Printing	Print Large Format Jobs or Bulk Color Jobs	Email the print shop with a pdf of your design and specifics. 3-5 day turnaround
Data Reports	Pull & Compile Data from PowerSchool, EHP, etc	Email Dobbs, expect 1-2 week turnaround
Construction	Utilize our Advanced Manufacturing class to request classroom furniture or other items	Email Dobbs with specifics
Custom Apparel	Utilize our Graphics Lab to get custom swag, whatever you need	Email Dobbs & Lestini with specifics
Bulk Custom Certificates	Utilize my script to make awards, certificates, etc	Email Dobbs with specifics
Live Streaming	Host a livestream of an event in the building, anywhere, anytime	Email Dobbs with specifics